Trained new and existing employees on restaurant POS system, MICROS. Supervise and participate in kitchen and dining area cleaning activities. Having a track record of maximizing guest satisfaction and profitability whilst maintaining high standards of food and service and also present a positive and fashionable image of the business. Did you find this article helpful in learning about what restaurant supervisors do? Develop departmental objectives, budgets, policies, procedures, and strategies. Provide clear and specific communications to the staff. Backing up other crew members in their jobs, assist in any area to ensure that the food is being prepared, packaged and delivered to customer in a timely manner. Coordinated with management for on-the-job training of new associates. Managed ordering of food, supplies, and beverages, as well as inventory control and auditing of stockroom. The general manager is the restaurant’s business leader. Deliveries; off-loading trucks, storage and movement of raw product to the work area. Draw upon sound financial skills to track daily revenues, administer payroll, and monitor labor expenses to ensure goal attainment and budget compliance. Must possess excellent interpersonal abilities, Must be able to coordinate and organize different activities simultaneously, Should be able to set priorities right in the day-to-day running of the restaurant, Must display flexibility in approach to work, Should know the basics and essence of a good customer relationship, A degree in any nutrition and/or catering-related field is a must have, A minimum of 2 years relevant experience in a similar role is also required. Restaurant Manager job description. See if you can spot the problem with the first of these two managerial resume samples: What's wrong with that? Hope the above restaurant manager resume sample helps you … The Manager is an energetic leader who displays operational excellence in every area, as well as hires, trains and schedules employees. Monitored and observed the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems. Recruiting, training and motivating staff. Resolve customer complaints regarding food service. Greet and seat guests, and present menus and wine lists. Each restaurant operates a little differently and day-to-day responsibilities may shift, so keep that in mind when customizing your resume. Ensures the highest possible standards of guest service and associate relations are maintained and carried out in a fair and equitable manner. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Supervised the overall performance of food service facility and kitchen operations. Ensures smooth and efficient operations on a continual basis thought out the shift. Proficiently steer efficient, quality-focused and cost-effective restaurant operations by anticipating guests' needs, delivering top-notch service, and motivating staff to exhibit productivity excellence. Restaurant supervisors also follow opening and closing procedures. He takes care of all aspects be it the interior decoration, customer service, sanitation, or kitchen handling. This involves supervising interior decorating activities such as painting and arrangement of seats. Restaurant Manager Job Description for Resume—Examples . Contribute to the revenue of a $6.5 million entity by controlling costs and up-selling services and products. He contributes from entry-level chores such as taking reservations to high-end tasks like marketing. Trained staff and ensured efficient operation of restaurant. A restaurant supervisor performs a lot of functions in a bid to ensure the smooth running of a restaurant, and to attain excellent level of customer satisfaction. Responsible for ordering and inventorying all food and beverage supplies to carry out service. Supervise a staff of 10 ensuring they are following all policy, procedures and brand standards. Find out what is the best resume for you in our Ultimate Resume Format Guide. Responsibilities: Managing operations of three high volume restaurants and organize staff of over 150 employees Coordinate administration, budget, payroll, staff and vendors Analyze and plan restaurant sales and organize marketing events and … Implemented a revised inventory system focused on storage conditions, and ordering techniques resulting in … And if you work as a supervisor in a restaurant, do also share your job description. Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development. The above sample job description clearly explains the duties and responsibilities of a restaurant supervisor. Supervise and coordinate activities of dining room employees to provide fast and courteous service to patrons. Looking for cover letter ideas? Analyze and interpret trends to facilitate planning. Supervised a diverse team of over 50 FOH and BOH restaurant staff, while also managing dining room, bar, and administrative responsibilities. Maintained administrative functions - inventory, employee attendance and counseling, Was successful in attaining budget expectations; sales exceeded projected budget by 5%, Brought new items into the outlets in order to increase sales, Resolved guest concerns and complaints in order to maintain a positive atmosphere, Created new recipes and menus for special events, Prepared meals to feed groups of 120 to 400 people, Coordinated with Executive Chef in conducting daily inventory and organizing restaurant, including creating prep list, cleaning procedures, and food safety, Lead pre-meal meeting that addressed staff questions and prepared for an accurately ran kitchen, Conducted quality control and monitored fresh product delivery, Prepared meals in a high-volume kitchen with exceptional quality, emphasizing fine details precision and presentation. It is the duty of the supervisor to order supplies (food and beverages) for the restaurant so as to avoid shortage or running out of these items. A restaurant supervisor is responsible for overseeing the daily running or affairs of an eatery or restaurant. Here are common qualities, skills, abilities, etc. A restaurant manager is responsible for overseeing all restaurant operations to continue promoting successful business tactics. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. Keywords: Restaurant manager CV template, cost control experience, customer care duties, managerial experience, CV design, personal summary, career history Created Date: 1/1/2004 1:33:05 AM In the business of catering, the ultimate goal is to satisfy customers and boost sales (thereby increasing profits for the business). Responsible for weekly schedule of a staff of 20, Managed all repairs and restaurant upkeep, Consistently provided training for service staff and established accountability for maintaining the highest service standards, Ensure on a daily basis that fine dining techniques are practiced at all times within the restaurant, Setup up a system of ordering to ensure that restaurant needs are full filled on time, Completed weekly and monthly reviews of staff and constantly provided feedback throughout each shift, Networked with other outlets and depts. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. Supervised upscale high volume venue restaurant and bar. Help design the menu each day, taking stock of what the kitchen staff needs to provide the menu. Ensure staff is properly trained in responsible sale of alcohol to guests. RESTAURANT SUPERVISOR JOB DESCRIPTION JOB SUMMARY Assists the Restaurant Manager in directing and organizing the staff of A.T. (Ariccia Trattoria), Piccolo Bar and Lounge, Caffé Siena, In-Room Dining and our Executive Floor Lounge to ensure first class service, food & beverage offerings and marketing to maximize Warmly greeted guests, escorted them to tables, and provided menus and information on daily specials. When interviewing Restaurant Supervisors, the most suitable candidate will demonstrate drive, efficiency, and excellent management skills. Interacted positively with customers while promoting hotel facilities and services. On the other hand, he/she (the restaurant supervisor) also reduces the number of personnel/staff during less busy periods so as to minimize labor costs. Assigned duties, responsibilities, and work stations to employees in accordance with work requirements. For the best results, maintain the structure and organization of this template while adding specific duties and requirements of your position. They monitor the quality of food, service and presentation in the restaurant, and they coach employees so as to enhance guests’ experiences at the restaurant. In charge of all running restaurant while GM or Assistant manager were gone, Handling cash drawer changes, shift change deposits, taking all deposits to the bank, and paperwork for opening and closing of the store, Continuously making sure every guest in the restaurant is taken care of in the restaurant at all times, Continuously living our Visions, Values and Cultures, and always striving for relentless improvement in everything that I do, Oversees the daily operations of the restaurant and room service areas, Creates the weekly schedule for the employees, Trains new hires which also include international and summer hires, Responsible for the weekly beverage order and monthly inventory count, Executes monthly department meetings on new policies and training topics, Supervise and participate in kitchen and dining area cleaning activities, Resolve customer complaints regarding food service, Assign duties, responsibilities, and work stations to employees in accordance with work requirements, Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets, Accept and accomplish all tasks set upon me by the corporate office and the management team to optimize the flow of business in a high volume, multi-million dollar company, Open the restaurant to ensure that all equipment and surrounding areas are clean and in working order to guarantee that all associates and guests are in an efficient and safe environment, Streamline day to day procedures to ensure profitability, Attend to all guest requests, complaints, etc. He/She will not just be someone who supervises the work of others. The Restaurant Supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. Greet guests and seat them at tables or in waiting areas. Recruited, hired, scheduled, and motivated a staff of up to 20 employees. Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. A convincing resume objective is key to getting your resume noticed. This restaurant manager sample job description can be used to create an application that will attract the most qualified candidates and convert them into applicants. Managed all food service employees throughout shift. Provided hotel guests with a pleasant dining experience and quality service. Casual dining restaurant with a busy bar and lounge area. Inspected dining room serving stations for neatness and cleanliness, and requisitioned dining room supplies. 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